Contact Us
We are committed to providing the best products and friendliest customer service. If you have any questions about ordering or about any of our products, please feel free to contact us using the information below.
Available during our business hours
We typically respond within 24 hours
Monday – Friday: 10:00 AM – 8:00 PM
Saturday – Sunday: Closed
Frequently Asked Questions
Please check these common questions before contacting us:
Orders typically ship within 1-3 business days. Delivery times vary by destination:
- Standard shipping: 5-14 business days
- Express shipping: 3-5 business days
Please note that delivery times may be affected by customs processing in your country.
- All orders are processed and dispatched within 24 hours
- Customized or high-demand items may experience a 1-2 day delay
- You’ll receive a tracking number via email once your order ships
- Track your order through your account or using the tracking link provided
If you receive a defective or incorrect item:
- Contact us within 24 hours of delivery
- Include clear photos of the issue
- Provide your order number and details of the problem
We will review your case and provide a solution (replacement or refund) as quickly as possible.
Our Mailing Address
151 Holly Street, Charlotte, North Carolina 28202